Healthcare Provider Service

Little Journey is a digital eSupport platform that psychologically prepares, informs and supports children and families before, during and after healthcare procedures, all from the comfort and safety of their own home.

Co-created with families
Designed to reduce healthcare-induced anxiety, the Little Journey platform has been co-created with children, families and healthcare staff to provide end-to-end support throughout each hospital journey.

Tailored Content
The Little Journey smartphone app delivers interactive and engaging content tailored to a child’s age, procedure type and hospital.

Configurable by You
An accompanying Little Journey web portal, accessed by healthcare staff, enables organisations to configure the app content, building virtual patient pathways and editing key information in near real time.

With a 97% satisfaction rate from more than 450 App Store reviews, Little Journey improves patient’s experience of care, satisfaction and health outcomes.

• Studies demonstrate reduced anxiety 
• Decreased pre-operative fasting times (by an average of 1 hour for liquids and 2 hours for solids) before
  surgery
• Faster post-operative recovery time (1.74% QALY improvement from using Little Journey)
• Fewer missed days of school/work
• Development of positive health behaviours transitioning to adulthood

Configured to over 50 NHS trusts plus several healthcare organisations worldwide, Little Journey use has proven benefits for healthcare organisations including:

• Organisational cost benefits - £3.50 and £6.00 cash/non-cash releasing savings for healthcare organisations and society respectively for every £1 invested.
• Reduced unplanned admissions
• Decreased on-the-day cancellations (42% reduction)
• Improved staff/resource utilisation (e.g. 30% faster recovery time)
• Improved patient compliance with care (e.g. reduced pre-medication rates)

Better Patient Experiences
Through tailored preparation for the whole family, Little Journey familiarises, desensitises and helps align their expectations with the process of undergoing a procedure.

By improving communication and providing continuous support, Little Journey improves satisfaction and patient experience of care.

Improved Patient Outcomes
Through enhanced psychological preparation and support, Little Journey improves short and long term physical and mental outcomes.

From faster recovery to reduced numbers of days of school missed, Little Journey helps kids get back to being kids.

Lower Cost of Healthcare
Through modification of children’s and their family's behaviours, Little Journey reduces on-the-day cancellations, the need for anxiolytic premedication, rescue analgesia and unplanned admissions to hospital – all lowering the cost of the care delivered.

Better Care Co-ordination
Little Journey improves patient flow and staff utilisation through enhanced patient compliance and understanding.

Improved Population Health
Positive healthcare experiences for the whole family promote the development of improved health behaviours, ultimately helping to lower the health economic burden of illness due to negative health behaviours.